📦 Shipping Policy

Processing Time

All items are made to order. Processing usually takes 2–5 business days.

Shipping Time

Estimated delivery times:

• UK: 3–7 business days

• International: 7–21 business days

These are estimates and may vary due to postal or customs delays.

Shipping Costs

Shipping is calculated at checkout based on the product and destination. Some items may ship separately.

Customs Fees

International orders may have customs or import charges. These are the buyer’s responsibility.

Lost or Delayed Orders

If your order is delayed, we’ll help check the tracking information. If the carrier confirms the parcel is lost, we can look at options together.

Incorrect Addresses

Please make sure your address is correct at checkout. If an order is returned due to an incorrect address, reshipping costs are the buyer’s responsibility.

Damaged Items

If your item arrives damaged, contact us within 14 days with photos so we can help.